Adobe Camera RAW "Enhance" Issue

I wanted to try out the new Enhance feature of Camera Raw, but found myself unable to do so when I tried as I get this error: "Enhance requires a graphics card with Metal support."

Seems simple enough, except I’m running a 2017 MacBook Pro 15” with a Radeon Pro 560 (4GB) graphics card - a computer that undoubtedly supports Metal.

i’ve tried just about everything: updating Adobe apps, removing and reinstalling all the apps, and updating to Mac OS Big Sur (from Catalina).

Nothing makes a difference and I continue to get the same error.

Since I am still out of town, my MacBook is my only work computer that I have with me… though even if it works fine on my desktop, I would still like to be able to use it on my traveling computer.

I’m pretty stumped and have exhausted most obvious avenues as well as internet search results.

Any tips appreciated…